Chief Executive Officer (CEO)

Description

We, *Oxenham Consultants Inc., in partnership with Meta Centre, are seeking a strategic, transformational and impact-driven leader as the next CEO of Meta Centre, who will build on the organization’s stellar reputation and continue its growth trajectory by focusing on quality, innovation, financial sustainability and robust partnerships to drive excellence in services for individuals with developmental disabilities.
• Are you a visionary leader with a passion for making a difference, and with a proven track record of success in the not-for-profit and/or health care sector?
• Do you embody empathy and compassion while being business-minded and strategic?
• Are you as proficient in stakeholder management as you are in nurturing collaborative partnerships?
• Are you a resilient and agile leader who thrives in supportive environments and can navigate challenges with a courage of conviction? If you said YES to all the above AND you are ready to take on a rewarding role that combines leadership, impact and growth, *we want to hear from you! Be the next leader and CEO of Meta Centre, where you’ll lead their mission to empower and enrich the lives of individuals in our community. The Organization: metacentre.ca A progressive not-for-profit charitable and community-centred developmental services agency with over 30 years of experience providing a wide range of support services to individuals with special needs, including community participation support, residential services, respite care, and supported independent living. With a mission to help people live inclusive, engaged, and enriched lives in the community, ensuring that all persons thrive as valued, respected citizens leading dignified, fulfilling lives, Meta Centre’s ongoing efforts in delivering outstanding programs and services set a benchmark for future growth and development, reinforcing their role as a trusted provider in the developmental services field.

Qualifications

The Role The CEO will lead Meta Centre, be a strong champion and steward of its vision, mission, values and resources, supporting the team culture, encouraging and inspiring collaboration, entrepreneurialism, innovation, and creativity across the organization. Strategic Planning: Continue the implementation of the Strategic Plan, employing an inclusive and collaborative planning process with the Board, the senior management team, and staff in the core areas of delivery of specialized services through innovation, advocacy and collaboration, ensuring excellence in service delivery, building operational efficiencies and generation of new revenue sources, and optimizing business processes. Operations: Provide a high quality of service delivery, with effective operation and administration, ensuring the resources, organizational structure, internal controls, and reporting structures are in place to support and measure operational performance and quality metrics through evidence-based practices. Financial Performance and Viability: Oversee budget creation and implementation, ensuring effective allocation of financial resources and expenditures, to ensure the financial health of the organization, submitting proposed annual budget and monthly financial statements to the Board. Responsible for fundraising and developing other resources necessary to support Meta Centre’s mission. Stakeholder Relations: Establish a strong, transparent, and accountable relationship with the Board of Directors and its Committees; senior management and staff. Develop relationships with key stakeholders, be it people supported and their families, healthcare professionals, MCCSS, Ministry of Health, educators, legal professionals, volunteers, the general public, and the media. Human Resources: Help build the Employer Brand reputation of Meta Centre, resulting in greater attraction and engagement of top talent. Support and encourage development and training for front-line and supervisory staff. Marketing: Build and promote Meta Centre’s reputation and excellence in service delivery to people supported in the developmental services field. Key Selection Criteria Professional Experience/Qualifications: • Direct work experience in the developmental services sector is not a requirement; however, knowledge of, a connection to, and/or a demonstrable ability to understand/relate to the challenges faced by individuals with complex disabilities and their families is important. • 10+ years’ experience in leadership roles, with proven successes in change management, financial oversight and operational effectiveness; • An influence builder, with a proven ability to foster strong internal and external relationships; • A transformational leader, with proven success in implementing new, innovative and progressive strategic plans leading to performance enhancements and reputation/sector leadership; • Successful experience building organizational capacity resulting in enhanced organizational effectiveness and efficiency, improved policies, procedures, processes, reports, metrics, data gathering and data management; • Experience in advising, supporting and ensuring a strong working relationship with a Board of Directors/Committees in a transparent, open, collaborative partnership; • Exposure to labour relations and union negotiations. • Experience working with a Foundation and/or a social enterprise is an asset. Personal Characteristics, Skills and Competencies • Leadership skills (as defined by integrity/credibility/ability to win trust; vision/foresight; ability to rally others around a shared vision; ability to deliver planned results); • Empathy and compassion; exceptional interpersonal skills, the ability to relate to, and interact with, people at all levels; • Strong communication skills (listening, verbal, written and presentation); • Strategic and operational leadership; problem-solving and negotiation skills; • Collaborative, collegial, inclusive, yet decisive leadership style; • Innovative, creative and energetic; • Strong commercial sense (an intuitive ability to prioritize initiatives/work and allocate human and financial resources to those matters offering the highest return opportunities for the people supported by Meta Centre and their families). Education • Degree or diploma in Human Services, Social Services, Psychology, Behaviour Management or other related field or equivalent education • Post-graduate degree or equivalent (such as MBA, a Master’s degree or professional designation) is preferred; • Evidence of continuous professional and personal learning.